Last update: October 4, 2023
When you visit the Site, we automatically collect certain information about your device, such as your device ID, device type, web browser, IP address, time zone, browser type, operating system, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site, including responses to surveys or other communications or feedback that you provide. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
(a) “Cookies” are data files that are placed on your device or computer that store preferences and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
(b) “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
(c) “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, if you register with our Site, make a lead submission, or otherwise make intentional submissions of data or information, we will collect personal and other information from you directly when you provide it to us, including your email, phone number, and location. We refer to this information as “Personal Identification Information.” Our Site and any services accessed or used through our Site are intended to be used by individuals who are at least 18 years old, and we will not knowingly seek to collect Personal Identification Information from individuals who are under 18 years old.
We use the Personal Identification Information that we collect to communicate with you, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to improve and optimize our Site, for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.
We may use Personal Information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. Some of the ways we market to you include email campaigns, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking. If you have any questions about our marketing practices, or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in “Contact Us” below.
We share your Personal Information with third parties to help us use your Personal Information, as described above. We may share your personal information with our third-party service providers who use that information to help us provide our Service. This includes service providers that provide us with IT support, hosting, payment processing, customer service, and related services.
We also use analytic services, such as (but not necessarily limited to) Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights, as well as for remarketing and targeted advertising.
We employ administrative, technical, and physical safeguards to secure Personal Information and to protect your information against loss, misuse, damage or modification and unauthorized access or disclosure. Although we use reasonable efforts to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of information collected through our Site.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not guarantee that we will alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser, and we may elect whether or not to employ Do Not Track functionality in our sole discretion.
If you use our Site or elect to register an account with us, you may update or correct your account information and email preferences at any time by logging into your account.
If you would like us to remove or amend your Personal Information, please contact us by email. Please note, as many of the services we provide are regulated, we will not be able to remove Personal Information we are required to retain for audit purposes or where a legal basis exists for retaining your Personal Information.
Data Protection Laws:
Under certain Data Protection Laws, you may have the right to request access to your Personal Information that we hold. Such rights may include:
European Territory Citizens:
In compliance with certain privacy laws, in particular the European General Data Protection Regulation (GDPR), we provide specific additional rights for citizens of the European Territories (as defined by the GDPR) who interact with our Site or any services accessed or used through our Site, such as the right to access, rectification, right to object, to complaint, erasure and blockage. More specifically and under certain circumstances, you have the right to:
If you would like to exercise any of these rights, please contact us through the contact information below
Additionally, if you are a European Territory citizen, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of the European Territories, including to Canada and the United States.
California residents have certain rights in relation to their Personal Information pursuant to the California Consumer Privacy Act (CCPA). However, these rights are not absolute, and in certain cases we may decline your request as permitted by law. These include the right to:
If you are a California resident, the Shine the Light Act, Cal. Civ. Code 1798.83 permits you to request information regarding the disclosure of your personal information to third parties and to request that we stop sharing your personal information with third parties for the third parties’ direct marketing purposes.
If you would like to discuss or exercise such rights, please contact us through the contact information below. As part of submitting a request, we will ask for your name, email address, phone number, date of birth, and mailing address. We will need to confirm your identity and California residency to process your requests to exercise your information, access or deletion rights.
When you place an order through the Site, make a lead submission, or otherwise make intentional submissions of information or data, we will maintain your order, submission or other information or data for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.